Delete your RaivoBull account
Last updated: 17 September 2026
RaivoBull is a game by 2Agree Studios Oy. This page explains how you delete your RaivoBull account and the data linked to it, what we delete, and what we keep.
Delete your account in the game
- Open RaivoBull and go to SETTINGS.
- Under Account, tap Change next to Player name.
- Scroll down to Danger zone.
- Press and hold Delete next to Delete my account.
We delete your account from our servers right away, and the gameplay analytics linked to it within one month. The next time you open RaivoBull, the game starts with a new guest account.
Ask us to delete your account
If you no longer have the game or your device, email jalo@2agreestudios.com with the subject Delete my RaivoBull account. Include:
- your player name and number tag (your friend code)
- the device type you played on (iPhone, iPad or Android) and roughly when you last played
- an Apple or Google order ID, if you ever bought something in the game
Before we delete anything, we check that the account belongs to you, and we may ask follow-up questions. If the account is still in use, we ask you to confirm from inside the game, for example by changing your player name to a code we send you. We answer within one month of receiving your request, and we email you when we have deleted the account.
What we delete
- your account and player ID
- your Sign in with Apple link, and the game's access to your Apple ID
- your player name, number tag and friend code
- your friends, friend requests, parties and gifts
- your progress: medals, sheep, heroes, loadouts, skins and emotes
- your gems, wool and other currencies, your boxes and your season pass progress
- your village and your leaderboard entries
- gameplay analytics linked to your player ID
What we keep, and for how long
| Data | Why we keep it | How long |
|---|---|---|
| Purchase records: product, order ID, date and store country | The Finnish Accounting Act requires us to keep accounting material. We also use the records to handle refunds and legal claims. | Up to 6 years from the end of the year in which the purchase's financial year ended |
| Reports about you and our moderation decisions | To handle appeals and legal claims | Up to 12 months after the restriction ends, and longer while an appeal or legal claim is open |
| Emails you sent to support | To handle your request and any follow-up | 2 years after we close your request |
| Copies in our service providers' backups | Providers keep backups to recover from failures. If a restore from a backup brings back a deleted account, we delete it again. | Until the provider's rolling backups are overwritten |
We may keep statistics that no longer identify you.
Before you delete
- Deletion is permanent. We cannot restore a deleted account, its progress or its items.
- Deleting the game from your device does not delete your account.
- We do not refund unused gems or other purchases when you delete your account, except where the law requires it. To ask for a refund, contact Apple or Google.
- The deletion applies to every device where you use the same account.
- Start over in SETTINGS creates a new account and keeps the old one on our servers, and so does signing in with a different Apple ID. To remove the old account's data, delete that account while you still play on it, or email us.
Delete only some of your data
- Stop gameplay analytics: go to SETTINGS and, under Account, switch off Share anonymous gameplay data. To delete the analytics data we already hold, email jalo@2agreestudios.com.
- Unlink your Apple ID (iPhone and iPad): go to SETTINGS, tap Change next to Player name, and tap Unlink under Apple ID.
- Anything else: email jalo@2agreestudios.com and tell us what you want deleted.
Contact
2Agree Studios Oy Katinpolku 8, Pori, Finland jalo@2agreestudios.com
Read more in our Privacy Policy. If you think we have handled your data wrongly, you can complain to the Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto), tietosuoja.fi/en.